HEALTHCARE IT SERVICES


Leading Managed IT Support for Healthcare


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Save on average 65% vs your in-house IT including present provider. Special $99/h (get to know us rate), for the first 4 hours, any of our IT Services.


MANAGED IT SERVICES

Peak performance of your IT system at predictable monthly cost and no hidden fees. We are a trusted MSP for your healthcare.

IT SUPPORT

Server, workstation and networks remote and on-site IT support at a fantastic price. We are a Microsoft certified partner for 15 years.

IT CONSULTING

IT consulting about hardware, software, and licensing. Stay competitive and reduce IT cost.

HIPAA REGULATIONS

Achieve HIPAA compliance with our cybersecurity experts. We got you covered from the initial assessment to full deployment.

IT SERVICES

Get a premium IT services without breaking your budget. Focus on your patients, we'll take care of your IT ecosystem.

Healthcare IT Services: HIPAA Compliance

As a healthcare practitioner, one of your jobs is to understand the HIPAA regulations and comply with them. Any organization that has access to ePHI (electronic Protected Healthcare Information) must be HIPAA-compliant in order to gain awareness of the privacy and security of confidential patients’ data.

Failure to comply with HIPAA may bring severe financial consequences to healthcare organizations, which can cost them even $4 million. HIPAA violations usually occur due to the practitioner's lack of knowledge of the regulations, which is where the healthcare IT sector can help.

By outsourcing such services to a third-party company, you can avoid steep costs of lawsuits and fines. HIPAA law is quite comprehensive, and a single misunderstanding can lead to a disaster.

As awarded healthcare IT company, we’ll provide HIPAA services, paying particular attention to the most critical aspects, such as:

  • Security risk analysis
  • Vulnerability scans
  • Penetration testing
  • HIPAA compliance training
  • Revising of policies and procedures

Healthcare IT Services: Ensure Your Patients’ Privacy

Electronic healthcare records (EHR) have replaced the traditional paper-based information about patients, including vital data about the healthcare organization.

EHRs have brought a lot of benefits to the healthcare industry, primarily because they’ve facilitated workflow and reduced the use of paperwork, which frequently caused complications.

However, electronic medical records require consistent maintenance that includes adequate data protection and compliance with essential federal documentation. By hiring professional healthcare IT support, you can have the entire procedure done – besides, you’ll be able to dedicate entirely to your patients and perform your job like never before.

Healthcare IT Services: Cloud Solutions

Cloud computing has already become an inevitable part of any modern office. Immediate access, unlimited connectivity, sufficient and upgradable storage are some of the critical benefits cloud computing has brought, and they're explicitly applicable to the healthcare industry.

Cloud will allow you to seamlessly communicate with your staff and complete the necessary tasks on the go. Healthcare IT experts from Secure Networks ITC will help your practice set up cloud services and benefit from the following solutions:

  • Microsoft Office 365 is something that will help your healthcare organization manage the documents more accessibly
  • Microsoft Azure provides an intelligent, trusted, cost-effective, and secure health platform, which makes sure your patients' data is safely stored on the cloud premises.

A safe cloud environment is vital for managing your documents, files, emails, EMR, and other critical assets of your healthcare business. By determining your practice's needs and purposes, IT experts will choose the right cloud platform for you, ensuring a safe and reliable virtual environment.

Healthcare IT Services: Backup and Data Recovery

Mistakes that happen all the time can significantly affect your business, making it lose what it needs most – patients’ data.

In addition to computer and system fails, natural disasters and errors, cyber-attacks are also responsible for data loss and theft. Hackers’ main targets are small businesses, such as healthcare practices since they are considered poorly secured – which is why you should prove otherwise.

It's critical to have a well-established backup solution that will help you restore the data you’ve lost. As professional healthcare IT company, we’ll provide advanced backup and data recovery options, such as:

  • On-site backup: Such backups include connecting a hard drive directly to the server. Your data will be downloaded and stored to the external hard drive, which means that you’ll be able to restore computers or server to the previous state it if the server crashes.
  • Off-site backup: Complete server backups weekly or monthly, depending on your business requirements
  • Cloud backup: This is the most convenient backup solution since it allows you to do it as many times as you want. Cloud backup is suitable for storing files and folders.

Healthcare IT Services: Backup and Data Recovery

Mistakes that happen all the time can significantly affect your business, making it lose what it needs most – patients’ data. In addition to computer and system fails, natural disasters and errors, cyber-attacks are also responsible for data loss and theft. Hackers’ main targets are small businesses, such as healthcare practices since they are considered poorly secured – which is why you should prove otherwise.

It's critical to have a well-established backup solution that will help you restore the data you’ve lost. As professional healthcare IT company, we’ll provide advanced backup and data recovery options, such as:

  • On-site backup: Such backups include connecting a hard drive directly to the server. Your data will be downloaded and stored to the external hard drive, which means that you’ll be able to restore computers or server to the previous state it if the server crashes.
  • Off-site backup: Complete server backups weekly or monthly, depending on your business requirements
  • Cloud backup: This is the most convenient backup solution since it allows you to do it as many times as you want. Cloud backup is suitable for storing files and folders.

Healthcare IT Services: Network Security

Even though backup solutions can save your life, that doesn’t mean you should neglect the problems that caused data breach in the first place.

You need to make sure all the essential assets of your business are protected from potential damages and implement the latest network security practices to eliminate the risks of losing your business data.

The most important thing you sh ould keep in mind is ePHI and its protection from the most advanced types of cyberthreats. Since the entire work is done over the Internet, your practice should implement the following:

  • Antivirus software: Corporate antivirus software is an essential tool that detects, prevents and blocks malicious files before they're executed. It will protect you from a wide range of malware, including Trojans, ransomware, adware, spyware, phishing, and more.
  • Server antivirus: Server antivirus is used to protect your server from being attacked and jeopardized. However, if your business is using less than 10 workstations, then you won’t need endpoint security; if it is, the AV implementation will be the right choice.

One of the main goals of IT support for healthcare companies is to recommend the right antivirus software to their clients and execute their installation. The field of the antivirus industry is broader than you could imagine, which is why it's essential to seek professional IT consulting before choosing a particular program.

Healthcare IT Consulting

We are aware of the fact that computing is not something doctors, dentists, physicians, or other healthcare practitioners should devote to. Accordingly, healthcare IT consulting services involve:

  • Technology consulting
  • Network consulting
  • Security consulting
  • Cloud consulting.

After a comprehensive analysis of your IT infrastructure, we’ll know what strategies to implement to improve the virtual environment of your organization. Such strategies and improvements will have a positive impact on your business.

Managed IT Services for Healthcare

Outsourcing has become a vital part of modern businesses that want to operate successfully. One of the most common types of outsourcing are managed IT services.

The most common types of managed IT services for healthcare include remote monitoring and management of servers, desktops, and office network. Still, there are more things you can choose to improve your business operation and increase the level of data security. Some of them are:

  • Desktop support: This type of assistance usually includes OS installation and updates, software configuration, data backup, virus detection and removal, optimization and maintenance.
  • Server support: Server support consists of setting up and configuration of the server, its upgrades, and security. Besides, it may include server migrations, backups and disaster recovery.
  • Network support: With network support, you won’t have to worry about the network design, VPN, VoIP telephony, wireless, firewall and router setup.
  • 24/7 monitoring and support: A third-party company you hire will offer 24/7 support and control of your network, which means that you'll be protected from cyber threats that occur frequently.

Healthcare IT Services: On-Site & Remote Support

On-site and remote support is a vital component of managed IT services. Remote support has become extremely useful in the last couple of years, mainly because most IT-related issues can be solved remotely, over the phone, chat or email.

However, if the problem you’re facing is physical, remote support won’t be of much help. In case of emergency you can count on immediate on-site support that will come on your premises and solve the problem.

In case of non-emergency situations, you can schedule the visit of IT support technicians.

4 Crucial Benefits of Medical IT Support

Medical practices find it challenging to ensure a well-developed technological environment that’s running optimally 24/7. The reason for that is usually the lack of resources that are necessary for enriching the infrastructure and bringing brilliant outcomes.

Have a look at the following benefits of IT for healthcare:
1. IT Support for Healthcare Companies Impacts Patient Satisfaction

Patients live busy lives, which is why they find it convenient when they can interact with you anywhere and at any time, and when they can check their test results, make appointments and see all the essential information online.

Healthcare IT support helps you keep a solid connection with your patients, focus on business grow and make more money.

2. Healthcare IT Experts Help You Meet HIPAA Regulations

You know that you’re required to meet HIPAA regulations and understand them entirely. You also know how complicated it may be.

By continually monitoring your network and detecting any suspicious activity, the IT support company will make sure you're meeting the most current regulations. The HIPAA regulations always change, which is why it's essential to have someone who'll help you keep pace with such changes and avoid potential violations that could cost your company a fortune.

Healthcare IT company will pay special attention to how your application store data, whether it is well-protected and how your networks transmit it. Any strategies and methods that would bring improvements will be implemented.

3. Healthcare IT Provides Better Performance and Integration

When your software and equipment are working seamlessly, you can say that you're doing a great job.

Now that electronic medical record is being widely used, you need to be sure that you’re using the adequate software that can integrate with other critical programs that are making your life easier.

4. Healthcare IT Company Enhances Your Security

Now that cyberattacks and data breaches occur on a daily basis, you need to make sure that you're protected from any kind of threats and malicious activities.

A poorly-secured digital environment can cause a broad range of inconveniences, including a substantial financial loss and harmed reputation.

To avoid that, it’s essential to implement backup solutions, the most advanced antivirus tools and other strategies that will boost your security and protect your practice from unforeseen events.

Secure Networks ITC – Top-Class Healthcare IT Services

Secure Networks ITC can help you grow your business and ensure you’re working in the safest IT environment you can imagine.

The main goal of our professional team is to provide you with high-class healthcare IT services, which include IT support and managed IT services for your servers, workstations and office network, cybersecurity tools, backup and data recovery, and guiding your company through security compliances.

Don't wait for too long, but give us a call at 858.769.5393. We'll be ready to answer all of your questions and lead you through the land of the best managed IT services.
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