3. Technology and Cybersecurity
Another valuable and highly important investment that you should make is in IT team. If you are raising your brow now, just think about what technology means to modern life. You carry a smart phone, you talk to your family that moved to Australia via video call, you have a smart TV, your car has voice control, technology brings people to space on a regular basis now, robots clean your house, and yet, you don’t think technology is important to your business.
Why Small Businesses Need IT Support?
You need to spend money on your business IT, or the low-quality of your work performance will put your reputation and revenue at risk.
What do you do after you set up chairs and desks in your office (and the coffee machine, of course)? You start cabling, setting up workstations, building up a network and internet coverage, setting up your phones, printers, scanners & security surveillance. Each workstation needs to have an operating system installed, emails, necessary apps installed based on what your business does, everything then needs to be connected to the network and the server, where your files are going to be. Oh, and you’ll needs to secure all that data by implementing a complex cybersecurity strategy, as cyberattacks are only becoming more common. But before you do all this, you’ll need to know what to get, so how well are you familiar with what’s on the market and what your business needs? We didn’t think so.
This is where an IT team comes in
. As a small business, you have probably avoided setting up an IT budget
, as it seemed like other things are more important and need addressing first. But, just as design and online marketing are important to bring your business to the next level, a solid IT infrastructure is the very thing your business lies on. Without the IT, there is no business
(unless you hold a lemonade stand in front of your house), and to lay the foundation, you’ll need IT experts
Can My Small Business Afford Maged IT Services?
Getting an in-house IT technician will be rather costly for your limited budget, so getting a local IT company behind your back is the smartest possible option. Instead of one “IT guy” you’ll get an entire team of remote and on-site IT technicians. And that's not the best part - IT companies usually offer both monthly contracts and hourly rates, so you can choose to either pay a fixed all-inclusive rate for monthly support and maintenance or pay IT pros per hour when you need their help.
You should always look for a company that has IT sales specialists
and IT consultants
in their team. The company would asses your current IT infrastructure, detect flaws and improvement points, and the sales consultant would recommend improvement strategies based on your company’s size, type of business and overall needs.
IT sales specialist would recommend the right technology for your business that fits your budget, which is one of the main benefits that your business will get. Namely, to be sure the technology is top-notch, all you have to do is get the latest and the most expensive stuff, which is impossible for most of the small business owners. More importantly, getting the most expensive technology would be wrong, as your business probably doesn’t need it. Rather, important is to find the right balance between the quality, performance and business needs, and make it fit your budget.
Remote and on-site technicians would take care of the initial implementation of the new IT infrastructure or adjusting the old one, and if the company also offers IT managed service, they’ll through in environment maintenance and you’d get absolutely everything you need in one package.