Remote Technical Support

Secure Network INC computer support is divided on two separate teams – remote IT support and on-site IT support team. Most of our IT services can be done remotely. Here is how. We simply connect to your computer remotely, locate problem, fix and logout. Simple as that. Remote Technical Support is the most favorable tool used by every IT technician around. It is the fastest and easiest way of accessing workstations of many different costumers located in different parts of the city. 
When you contact our Tech Support via phone or email, you will get a prompt action from a Microsoft Certified Specialist. You won’t have to wait for hours or even days for your problem to get solved, as most of them will be solved within 30 – 60 minutes. You will speak with a person, who actually cares about solving your problem and who will do everything to do it immediately.
Here are the major advantages of our remote computer support:

  • Instant issue diagnostic
  • Fast & efficient, you just need to call, regardless of your existing location
  • Cost effective, we don’t need to come to your location
  • Secured and encrypted remote sessions for high data security
  • Email and phone support available
  • Remote Office 365 migrations support

5 Tasks That Could Be Done Remotely

  • 1. Configure your network device (printers, NAS drives, etc.)
  • 2. Creating new domain users and setting up a workstation for that users
  • 3. Create backups
  • 4. Configuration of many different servers (Exchange, SharePoint, Windows Server, NAV)
  • 5. Solve issues of your workstation or server

Remote Computer Support Services Cost

SAVE HUGE! Managed remote desktop support from $29 monthly!

With Secure networks INC you always have different options. We offer regular remote IT support for $125 per hour (1h minimum) and managed remote IT support starting from $29 per month with unlimited support options available.
We have different plans and options for remote desktop, server and network support. Save HUGE choosing silver, gold or platinum plan. To see all pricing option please visit managed IT services page.

Live IT Support 24x7x365

For more than 11 years we are helping small and medium sized businesses across US strengthen their IT ecosystems and focus solely on their business. Our certified professionals are determine to implement knowledge and experience toward your success. Contact Secure Networks INC calling (855)707-9935 or send quote request below.